We offer comprehensive support packages for all levels of WordPress users. All our WordPress support plans include the following:
RankMgr is a comprehensive rank monitoring tool used to provide periodic reporting for specific set of keyword phrases. It also stores the rank history for each phrase. It is a critical component in the SEO rank monitoring and analysis efforts. Visit RankMgr.com to learn more about the product.
The following is a list of explanations for the data found on the weekly report:
Fail2Ban is installed on a specific server. It continually scans log files and looks for signs of malicious activity. When this activity is detected it will ban the IP address for a specified period of time.
Note: In a home or office setting where many devices (phones, desktops, laptops, etc.), all the devices will have the SAME external IP address and will be affected if any one device has triggered the ban. Click here to find your IP address
Here are the steps you need to follow (carefully):
Contact your IT or server management team and provide them with your IP address (click here to find your IP address). If you are a client of Sound Strategies, you should use the special emergency support email address and be sure to include your IP address.
If you are note a client and are having issues, and you do not have a support team we may still be able to help you if you contact us.
The following is a list of the WordPress User Roles:
These roles are assigned when new users are created. Users with administration privileges can change the user role for other users.
The hosts file resides on your PC/Mac and can be used to re-direct a domain name to a specific IP address. This feature is used by developers and for site owners testing new applications when the domain name publicly resolves to a different IP address (different server).
The hosts file contains lines of text consisting of an IP address in the first text field followed by a domain name. The following is a typical entry in the file:
The entry above would route any requests from your browser where the URL contained “soundst.com” to the server that resides at 126.96.36.199. This ONLY affects your local PC/Mac! It has no effect on request from other computers.